Support Center
Need help
with your APEX system?
Our team is ready to help you get the most out of your wine cellar cooling.
Contact Options
Choose the method that works best for you to get in touch.
Call Us
1-800-PANTHAIRE
Mon-Fri 9AM-5PM EST
Documentation
Owner's Manuals
Installation Guides
Technical Support
Use the form below to get technical assistance
For Homeowners
First, reach out to your installer or dealer - they know your system best and can often resolve issues quickly.
If they can't help, we're here for you. Use the form above to get in touch.
For Trade Professionals
Need installation manuals, technical specs, or warranty support? We provide direct assistance to contractors and dealers.
View Technical ResourcesTechnical Resources
Warranty Information
All APEX systems include a 2-year limited warranty covering parts and manufacturing defects.
All system components
Manufacturing defects
Labor for covered repairs