Support Center

Need help
with your APEX system?

Our team is ready to help you get the most out of your wine cellar cooling.

Contact Options

Choose the method that works best for you to get in touch.

Email Us

[email protected]

Response within 24 hours

Call Us

1-800-PANTHAIRE

Mon-Fri 9AM-5PM EST

Documentation

Owner's Manuals

Installation Guides

Technical Support

Use the form below to get technical assistance

For Homeowners

First, reach out to your installer or dealer - they know your system best and can often resolve issues quickly.

If they can't help, we're here for you. Use the form above to get in touch.

For Trade Professionals

Need installation manuals, technical specs, or warranty support? We provide direct assistance to contractors and dealers.

View Technical Resources

Warranty Information

All APEX systems include a 2-year limited warranty covering parts and manufacturing defects.

All system components
Manufacturing defects
Labor for covered repairs